FAQs

Choosing the size for your child can be tricky sometimes. 

Please refer to our size charts to aid you in selecting the appropriate size. 

If in case the uniform doesn’t fit well then we will be happy to help you exchange it for a different size.

Once you know the size required select the quantity and then click on "Add to Cart"

If you need more than one size then again select the other size required and repeat the above process.

Once you have added all the required uniforms to the cart click on "Checkout"

At checkout you will be asked to fill out your details such as Name, Phone Number, Email and Shipping Address.

Please make sure your Phone Number and Email is correct, without which we will not be able to contact you in case there is some issue with your order.

You can either choose the Cash on Delivery (CoD) payment method, where the payment will be due when your order is delivered.

The second option is the online payment option using Credit/Debit card or Netbanking.

We assure you that all our online transactions (credit/debit card and net banking) are done through secure and trusted gateways. Your bank details are safe and secure, and will not be misused/ shared with any third-party.

Once you place an order you will receive an order confirmation email from us. 

If you do not receive the email, get in touch with us at orders@uniformattire.in

We are sorry that the size you require is currently out of stock.

Production for the new academic year usually begins in the month of  April so orders placed April and May are Pre-orders.

Deliveries start as soon as the production ends.

Orders usually take 4-6 business days to be delivered. 

There might be delays in delivery in the months of June and July right before school starts due to the high volume of orders. You will get a shipping confirmation email before the order is dispatched.

We do offer the option of a pick up especially when the uniform is required urgently.

Please note all our inventory is at the warehouse, so we request all customers to only visit our office once they have received a confirmation from us that their order is ready for pick up.

Once you place an order on our website reply to the Order Confirmation Email and inform us that you will be picking up the order.

If you need to get the uniform exchanged for a different size please reply to the Order Confirmation Email and we will get back to you within 3 business days.

Please refer to our size chart before confirming which size you need in exchange.

Exchange will depend on stock availability.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your order is returned it will be inspected if it qualifies for a refund.

If your order is returned in the original condition then your refund will be processed, and a credit will automatically be applied to your credit/debit card or original method of payment.

If your order is returned after use then we will not be able to offer any refund. 

So our advice would be to check your order before use/wash.

No, uniforms that have been washed will not qualify for exchange/return. Please ensure that the product is in unused and original condition. The uniform should have everything from the package you've received including price tags, labels and original packing. 

If you have any questions please email us at info@uniformattire.in and we will get back to you within 2 working days.

Please include your Order Number if you are contacting us regarding an order you have previously placed.

There is also an option of contacting us using the online form.

Our Customer Service Number is +91 96193 94305

Also note that this number is available during the timings listed below

Mon-Fri 10am-6pm | Sat 10am-4pm

The phone will not be available on Sundays and National Holidays.

Our customer care number is available Monday-Friday 10am-6pm and Saturday 10am-4pm.

If you need assistance outside these hours you can do 2 things.

1. Leave us a SMS or message on Whatsapp

2. Email us at info@uniformattire.in

We will get back to you the next working day.